PUBLIC SAFETYConnected system simulation

Simulate the whole public safety response. Not just one API.

In a real incident, detection, video, access control, 911, dispatch, maps and alerts all work at the same time. neoSimAI simulates every one of them together, so your team can build, test and demo the full response without waiting on live systems.

Built for
Gunshot DetectionFire DetectionVMS / VideoAccess ControlGIS / LocationMass NotificationSMS / Voice911 / NG911CAD
The public safety challenge

Every system is connected. That is what makes it so hard to test.

Your product is one part of a bigger response. It only proves its value when it works with everything around it, and you rarely have access to everything around it.

01
You can’t test inside a live 911 center

No agency hands out a live dispatch floor, campus or hospital as a test lab. Partner sandboxes are rare, shared and slow to get.

02
You can’t trigger a real emergency

Nobody fires shots, pulls a fire alarm, locks a school or alerts 10,000 people just to check an integration.

03
Everything happens at once

In a real incident 6 to 10 systems act in parallel. Testing one API at a time misses how they behave together.

04
Failures hide between systems

A slow map lookup or a throttled SMS provider can ripple through the whole response. These are the hardest bugs to reproduce.

“The test environment is a live 911 center, a live campus or a live building. Nobody hands those out.”

What one campus incident touches in the first 10 seconds:
Gunshot detection
Video management
Access control
NG911 / PSAP
CAD dispatch
GIS / location
Mass notification
SMS / voice
All working in parallel. All owned by different vendors.
How it works

One simulation layer for the entire ecosystem.

Keep your product real. neoSimAI plays every other system in the incident, with the same APIs, events and callbacks, at the same time.

1

Keep your product real

Your CAD, alerting, VMS or detection platform runs as it is. No code changes, no special test build.

2

Simulate everything around it

neoSimAI stands in for the other systems: sensors, cameras, doors, 911, dispatch, maps and alerts, all responding together.

3

Run full incidents on demand

Play a complete incident, choose what goes wrong, and replay the exact same run on every build.

Workflow example

One event. Eight systems respond. All simulated.

A simple example: shots are detected on a university campus. In real life, all of these systems react within seconds. neoSimAI simulates every one of them, so your team can test the whole response safely, any time.

Simulated by neoSimAI · one layer
1Detect0s
GSD
Gunshot detection3 shots detected
✓
2Everyone reacts at once1s
4 at the same time
GIS
GIS / locationBuilding and floor found
✓
VMS
VideoNearest cameras open
✓
ACS
Access control42 doors locked
✓
911
NG911 / PSAP911 center alerted
✓
3Dispatch3s
CAD
CADIncident created, units sent
✓
4Warn people5s
MNS
Mass notification12,400 people warned
✓
COM
SMS / voiceStaff and responders notified
✓
8systems simulated
4working at the same moment
0real alarms, doors or alerts triggered
0live systems needed

Your product stays real. Whichever of these systems you build, neoSimAI simulates the rest. Want to see what breaks? Make a camera go offline or the alert provider slow down, and replay the exact same incident.

Key use cases

Pick a use case. See exactly how it works.

Simulate one system on its own, or combine several into a full incident. Click any use case for the challenge, what we simulate and the failures you can test.

01 · Multi-System Integration

Test the whole incident, not one API at a time.

The challenge

One incident can touch 6 to 10 systems from different vendors, all at once. Testing each integration alone misses what happens when they run together, in the wrong order or with one of them failing.

What neoSimAI simulates
Many systems in parallelEvent order and timingHandoffs between systemsPartial failuresCallbacks and retries
Example workflow
Detection→CAD→GIS→Cameras→Mass notification→SMS / voice→Dashboard
Failures you can test
One system slow, others fineEvents out of orderDuplicate eventsPartial outageCascade delay
Built for

Solution architects, integration and QA teams

Result:Confidence that the full workflow holds up under real conditions.
02 · 911 / Emergency Communications

Test call handling without touching live 911 infrastructure.

The challenge

You can’t place test calls into a live PSAP whenever you want, and real caller data is sensitive. Many callers, bad locations and dropped calls are almost impossible to stage.

What neoSimAI simulates
Call eventsCaller location dataText to 911 sessionsSupplemental and telematics dataPSAP responses
Example workflow
Call arrives→Location validated→CAD incident→Call taker view→Caller update
Failures you can test
Missing or wrong locationDropped callMany callers, one incidentDelayed dataMalformed payload
Built for

Call handling, NG911 and telematics product teams

Result:Call logic proven on demand, with synthetic callers and no live 911 traffic.
03 · CAD / NG911

Build and certify CAD integrations without a CAD test instance.

The challenge

CAD is the most requested integration in public safety, and no agency will give a vendor its CAD. Every customer is also configured differently.

What neoSimAI simulates
Incident create and updateUnit status changesDispatch recommendationsNG911 style call and location dataCAD to CAD exchange
Example workflow
NG911 call data→CAD incident→Unit recommendation→Dispatch→Status updates→Close
Failures you can test
API timeoutVersion mismatchInvalid incident typeStale unit statusRate limits
Built for

CAD vendors, NG911 integrators, public safety ISVs

Result:Earlier defects and repeatable readiness tests for each customer setup.
04 · Mass Notification

Prove alert logic at scale without alerting anyone.

The challenge

You can’t send a real alert to 10,000 people to test. Delivery callbacks, carrier throttling and partial delivery are hard to reproduce on demand.

What neoSimAI simulates
Alert submissionLarge audiencesSMS, voice and email providersDelivery callbacksThrottling and retries
Example workflow
Trigger→Alert created→Provider accepts→Delivery callbacks→Delivery report
Failures you can test
429 throttlingProvider outagePartial deliveryLate callbacksDuplicate sends
Built for

Mass notification and emergency alerting platforms

Result:Alert workflows tested at full scale, safely and repeatably.
05 · Gunshot / Emergency Detection

Test the full detection to response path on demand.

The challenge

You can’t fire shots to test, and real detections are rare. The value of a detection platform is what happens after the event, across CAD, cameras, doors and alerts.

What neoSimAI simulates
Detection events with location and confidenceAudio and sensor metadataCAD, VMS and alert responsesSensor offline states
Example workflow
Shots detected→Location→CAD incident→Cameras→Lockdown→Alerts→Responders
Failures you can test
False positivesDuplicate detectionsLow confidencePartner system offlineSensor offline
Built for

Gunshot, weapons and threat detection vendors

Result:Every downstream integration exercised without a single real detection.
06 · Video Management / Security

Run VMS integrations without a camera lab.

The challenge

Camera and VMS labs are expensive, and they can’t produce every alarm, outage or event storm on demand.

What neoSimAI simulates
VMS APIs and camera listsAlarm and analytics eventsStream and clip requestsBookmarks and exportsDevice offline states
Example workflow
Alarm→Camera lookup→Clip bookmark→Operator review→Incident
Failures you can test
Camera offlineEvent stormSlow streamExpired sessionUnexpected payload
Built for

VMS, PSIM, video analytics and GSOC platforms

Result:Repeatable video integration and regression tests, with no hardware.
07 · Access Control

Test lockdown without locking a building.

The challenge

Testing a lockdown means locking real doors in a real building. Controller failures and partial lockdowns are nearly impossible to stage safely.

What neoSimAI simulates
Door statusLock and unlock commandsLockdown by zoneBadge eventsForced and held open alarms
Example workflow
Threat→Lockdown by zone→Door confirmations→Alert→Release by zone
Failures you can test
Door does not confirmController offlinePartial lockdownConflicting commandsBadge sync failure
Built for

Access control, campus safety and PSIM teams

Result:Lockdown and release logic proven with zero doors touched.
08 · Fire Detection

Validate fire alarm workflows safely.

The challenge

You can’t set off a fire alarm in an occupied building to test an integration. Trouble signals, chattering detectors and lost resets are hard to create on cue.

What neoSimAI simulates
Panel alarm, trouble and supervisory signalsZone and device eventsAlarm to monitoring and PSAPReset and silence events
Example workflow
Detector alarm→Panel confirms→Monitoring / PSAP→CAD→Evacuation notice→Reset
Failures you can test
Duplicate or chattering alarmsTrouble vs alarm mix upLost resetDelayed transmission
Built for

Fire alarm, building safety and monitoring platforms

Result:Fire workflows tested end to end, with no alarm ever pulled.
09 · GIS / Location Services

Test the locations that break things.

The challenge

Rural addresses, highways, tall buildings and jurisdiction borders are hard to produce on demand, yet they are where location bugs hide.

What neoSimAI simulates
Geocoding and reverse geocodingJurisdiction boundariesRouting and unit locationsFloor plans and pre-plans
Example workflow
Raw location→Validate→Jurisdiction→Route→Map view
Failures you can test
No matchWrong jurisdictionLow accuracyConflicting locationsTimeout
Built for

Mapping, CAD and responder location products

Result:Edge case locations found in testing, not during a call.
10 · Demos

Demos that work every time, anywhere.

The challenge

Live demos depend on partner systems, network and luck. At a trade show or customer site, one dead dependency ends the story.

What neoSimAI simulates
A full incident ecosystem on demandScripted scenariosFailures on cueRecovery paths
Example workflow
Pick an incident→Run it live→Break a system→Show recovery
Failures you can test
Partner down during demoNetwork limitsMissing test data
Built for

Sales engineers, solution consultants, product marketing

Result:Reliable, repeatable demos of your full integration story.
11 · Partner Onboarding

Get partners integrated in weeks, not quarters.

The challenge

New partners wait for sandbox access, hardware and your team’s time. Every week of waiting delays revenue for both sides.

What neoSimAI simulates
A simulated sandbox of your platformThe partner systems your team needsCertification test scenariosPass or fail reports
Example workflow
Partner gets sandbox→Builds→Runs certification suite→Goes live
Failures you can test
Wrong payloadsMissed callbacksRetry handlingVersion drift
Built for

Partner ecosystem and alliance leaders

Result:A faster, consistent path from signed partner to live integration.
neoSim Simulate for public safety AI agents

Test AI agents before they touch a live system.

AI agents are starting to answer non emergency calls, triage alarms, suggest dispatch and draft reports. They act through the same CAD, VMS and alerting systems your team integrates with. Before an agent acts for real, you need to see what it does when data is wrong, a system is down or volume spikes.

NEC
Non emergency call agents

Answer and route calls, create reports, hand off to a human when needed.

ALM
Alarm triage agents

Check video and door data, then decide which alarms need an operator.

DSP
Dispatch copilots

Suggest units and priorities from CAD, GIS and live unit status.

RPT
Report and alert drafting agents

Write incident summaries and draft public alerts for human approval.

Simulated tools

The agent calls simulated CAD, GIS, VMS, access and alerting APIs, never the live ones.

Realistic synthetic data

neoSim Data creates callers, incidents and alarms, so no real personal or criminal justice data is used.

Hard scenarios on demand

Surges, conflicting information, missing data and outages, replayed exactly the same way each time.

Every action visible

See each tool call and decision, and catch actions that should need a human first.

Business value

What changes for your business.

Simple outcomes for the companies building public safety technology.

1

Stop waiting on others

TodayEngineering stalls until a partner, customer or vendor environment is ready.
With neoSimBuild and test any day, against every system you need.
2

Test what you can’t trigger

TodayShots, fires, lockdowns and mass alerts can’t be staged for real.
With neoSimRun them on demand, as often as you like, safely.
3

Catch failures before customers do

TodayIntegration bugs show up in the field, sometimes during a real incident.
With neoSimTimeouts, outages and bad data are found in testing.
4

Release with confidence

TodayEvery release needs a scramble to coordinate partner test windows.
With neoSimReplay the same full incident on every build.
5

Win more deals

TodayDemos depend on partner systems and luck on the day.
With neoSimShow your complete integration story, working every time.
6

Spend less on test labs

TodayCameras, panels, door controllers and sandboxes to buy and maintain.
With neoSimOne simulation layer replaces much of the hardware and setup.
What it means for each team
Engineering leadersFewer blocked sprints and more predictable releases.
QA and testRepeatable failure and full incident scenarios.
ProductValidate new workflows before partners are ready.
Sales engineeringDemos that never depend on a partner system.
PartnershipsFaster, consistent onboarding and certification.
FAQ

Questions teams ask us.

Can neoSimAI really simulate several systems at the same time?
Yes. That is the core idea. You can run a full incident where many simulated systems respond in parallel, with the timing, handoffs and failures you choose. Your own product stays real and connects as it normally would.
Is neoSimAI a CAD, 911, VMS or alerting product?
No. neoSimAI is a simulation platform for the companies that build those products and integrate with them.
Do we need access to live partner systems?
No. The point is to keep working when live partner or customer environments are unavailable, limited or too risky to use.
Does it use real incident or caller data?
No. Scenarios run on synthetic data from neoSim Data, so no real caller, incident or personal records are needed.
Which systems are covered today?
Video management and mass notification simulators are available today. CAD, NG911, access control, detection, fire and GIS are being built with design partners. Specific vendor coverage is confirmed during scoping.
How do we get started?
Bring one workflow that is hardest to test today. We map the systems around it, agree three critical scenarios including one failure you cannot trigger today, and run it in simulation.

What is the hardest public safety workflow for your team to test today?

Bring it to us. We will show it running in simulation, with every connected system around your product.

01Pick one workflowThe integration or incident that is hardest to test today.
02We map the systemsEvery system around your product, and three critical scenarios.
03Run it every buildFull incidents, failures included, replayed on demand.

Built by Neova, with 30+ public safety integrations delivered in production. Design partners get early access to new simulators and a direct say in what we build next.